The complimentary non-motorized water activities were perfect for our family with a young baby! We loved the beach area, which was great for swimming and snorkeling, and the staff made sure we felt welcome and taken care of during our stay.

My kids wished there were more dining options for families.

The beach was perfect for relaxation, and loved the stocked fridge with snacks. Amazing ceviche and fun water activities made our stay nice.

The beach area was fantastic. snorkeling there was a highlight. Our room had a lovely view of the ocean. Check-in took way too long, over an hour, which was frustrating. A cool thing for kids is the kids' club with plenty of activities, but the dining options felt limited.

Had a great time with friends! The beach was gorgeous, and we enjoyed kayaking and paddle boarding. The staff was friendly and worked hard to make our stay enjoyable. The food was delicious, especially the ceviche, and the drinks were always flowing. We loved chilling in our room with a stocked fridge and snacks. Definitely recommending this place for a fun group getaway!

We noticed that fresh towels weren't provided regularly during our stay, which was a bit annoying. It would have made our experience even better if that had been more consistent.

great amenities , but lacking some service attention

The rooms were very spacious and comfortable , which I appreciated after long days. The pool area was cleaned daily , making it a lovely spot for relaxation. I enjoyed the sunset views from the beach seating that added to the experience. The complimentary non-motorized activities were perfect for enjoying the ocean more actively.

Some restaurant staff could improve their service speed.

I really enjoyed my stay! The beach was fantastic, with superb sunsets, and the food at Secrets was delicious, especially the salmon. However, I wish I had fresh towels more often, but overall, I would absolutely return.

Spacious rooms provided a comfortable retreat, ensuring I felt relaxed after each day. The beach was a standout feature, perfect for snorkeling and watching the sunset. However, fresh towels were lacking, impacting the overall experience, and some restaurant staff could improve their service speed. Despite the rain during my visit, the vibrant atmosphere and friendly staff made it worthwhile.

Private beach was nice with great sun loungers. Staff was slow at check-in.

amazing staff and relaxing beach access truly made our stay memorable while exploring diverse dining options was exciting!

From attentive staff to delicious food, our stay was delightful! Every day started with perfect omelets, and the beach was ideal for relaxation. Definitely a memorable vacation!

My stay was good, especially the spacious ocean view room which made relaxation easy. The beach was lovely for sunset pictures, and the food was superb, particularly the ceviche. It definitely exceeded my expectations compared to my previous visit to cozumel, allowing for a luxurious holiday!

fresh towels were lacking during stay.